.bl-conversa.svelte-1a4wyu1.svelte-1a4wyu1{margin:1.8rem 0;border:1px solid var(--bl-filete);border-radius:16px;background:#f4ecfb;overflow:hidden}.bl-conversa__topo.svelte-1a4wyu1.svelte-1a4wyu1{display:flex;align-items:center;gap:.7rem;padding:.8rem 1rem;background:var(--bl-branco);border-bottom:1px solid var(--bl-filete)}.bl-conversa__avatar.svelte-1a4wyu1.svelte-1a4wyu1{display:grid;place-items:center;width:38px;height:38px;flex:0 0 auto;border-radius:50%;background:var(--bl-grad);font-weight:700;color:#fff}.bl-conversa__quem.svelte-1a4wyu1.svelte-1a4wyu1{display:grid;min-width:0;line-height:1.3}.bl-conversa__quem.svelte-1a4wyu1 strong.svelte-1a4wyu1{overflow:hidden;font-size:.95rem;color:var(--bl-tinta);text-overflow:ellipsis;white-space:nowrap}.bl-conversa__quem.svelte-1a4wyu1 span.svelte-1a4wyu1{font-size:.8rem;color:var(--bl-tinta-3)}.bl-conversa__rever.svelte-1a4wyu1.svelte-1a4wyu1{display:inline-flex;flex:0 0 auto;align-items:center;gap:.3rem;margin-left:auto;white-space:nowrap;padding:.35rem .7rem;border:1px solid var(--bl-filete-forte);border-radius:999px;background:var(--bl-branco);font-family:var(--bl-sans);font-size:.8rem;font-weight:600;color:var(--bl-roxo-texto);cursor:pointer}.bl-conversa__rever.svelte-1a4wyu1.svelte-1a4wyu1:disabled{opacity:.55;cursor:default}.bl-conversa__lista.svelte-1a4wyu1.svelte-1a4wyu1{display:flex;flex-direction:column;gap:.55rem;margin:0;padding:1.1rem .9rem 1.2rem;list-style:none}.bl-msg.svelte-1a4wyu1.svelte-1a4wyu1{position:relative;max-width:min(82%,30rem);padding:.6rem .8rem 1.25rem;border-radius:14px;font-size:.95rem;line-height:1.5;transition:opacity .35s ease,transform .35s ease}.bl-msg.is-oculta.svelte-1a4wyu1.svelte-1a4wyu1{opacity:0;transform:translateY(6px)}.bl-msg--cliente.svelte-1a4wyu1.svelte-1a4wyu1{align-self:flex-end;border-bottom-right-radius:4px;background:var(--bl-grad);color:#fff}.bl-msg--agente.svelte-1a4wyu1.svelte-1a4wyu1{align-self:flex-start;border-bottom-left-radius:4px;background:var(--bl-branco);border:1px solid var(--bl-filete);color:var(--bl-tinta)}.bl-msg--sistema.svelte-1a4wyu1.svelte-1a4wyu1{align-self:flex-start;border-bottom-left-radius:4px;background:#fff6ea;border:1px solid rgba(197,111,7,.28);color:var(--bl-tinta)}.bl-msg__tag.svelte-1a4wyu1.svelte-1a4wyu1{display:block;margin-bottom:.2rem;font-family:var(--bl-mono);font-size:.66rem;font-weight:500;letter-spacing:.06em;text-transform:uppercase;color:#8a4a00}.bl-msg__texto.svelte-1a4wyu1.svelte-1a4wyu1{margin:0;font-size:inherit;line-height:inherit;color:inherit}.bl-msg__botoes.svelte-1a4wyu1.svelte-1a4wyu1{display:flex;flex-wrap:wrap;gap:.4rem;margin-top:.55rem}.bl-msg__botoes.svelte-1a4wyu1 span.svelte-1a4wyu1{padding:.3rem .75rem;border:1px solid rgba(197,111,7,.4);border-radius:999px;background:var(--bl-branco);font-size:.82rem;font-weight:600;color:#8a4a00}.bl-msg__hora.svelte-1a4wyu1.svelte-1a4wyu1{position:absolute;right:.7rem;bottom:.3rem;font-family:var(--bl-mono);font-size:.66rem;opacity:.8}figcaption.svelte-1a4wyu1.svelte-1a4wyu1{padding:.7rem 1rem;border-top:1px solid var(--bl-filete);background:var(--bl-branco);font-size:.85rem;line-height:1.5;color:var(--bl-tinta-3)}@media (max-width: 420px){.bl-conversa__rever.svelte-1a4wyu1 span.svelte-1a4wyu1{display:none}}@media (prefers-reduced-motion: reduce){.bl-msg.svelte-1a4wyu1.svelte-1a4wyu1{transition:none}}